Statistics and Reports in the field of ICT in the Country 
Service code 13062698000

Service Description: In order to promote and freely disseminate statistics, information, and indicators of the ICT sector ecosystem, information and reports related to this field, including international indicators, digital economy, productivity, and related indicators, are made available to the public.

Statistics and Reports
Introduction to Digital Economy
Creating economic value centered on digital technologies, with communications as its main pillar, creating an ecosystem between people, businesses, and technological infrastructure, and including the following layers: 
Core layer (ICT sector): Four sub-sectors of telecommunications, software publishing, hardware production, and information technology services, 
Limited layer (digital economy): All new businesses based on digital technologies; and 
Broad layer (digitalized economy): traditional businesses of all economic sectors utilizing digital technologies.

Service Level Agreement

 
Statistics and reports on the Country’s ICT Field
Service Code 13062698000

1. Introduction
Important ICT indicators that have been introduced by competent international institutions, and countries have been measured, evaluated and ranked based on the mentioned indicators, and the position of Iran in each of the indicators has been determined. The country's strengths and weaknesses have been analyzed, and corrective measures are proposed for them. Each of these composite indicators contains indicators that are directly or indirectly related to programs for the development of information and communication technologies and the digital economy. It is necessary to use the relevant and up-to-date indicators and indicators presented by international institutions and authorities in order to help target setting and monitor the implementation of long-term and one-year programs.
Among these reports are the evaluation of Iran's situation in the electronic government index, cyber security indicators, and network readiness index. International reports are published on an annual and some on a biennial basis, and analytical reports examining the situation in Iran are extracted from these reports and updated on an annual or biennial basis.
2. Objective
The purpose of the service level agreement is to agree on the quality of the international reports and reviews of Iran's status among the countries of the world prepared by the ICT Ministry.
3. Responsibility
The responsibility for the authenticity of the information contained in the report prepared by the Economic Review Office based on the original source of the report rests with the Economic Review Office, but this office is not responsible for the statistics and information contained in the international report. It is the responsibility of the organization sending the information.
Since the international reports contain mixed indicators and some of the indicators are extra-sectoral and are produced by other organizations, the authenticity of these indicators does not rest with the Economic Review Office.
The Economic Review Office will not be responsible for the non-distribution of original reports (source) or changes in the nature of the content of the reports.
4. Obligations of mutual service receiver and executive device
Any use or publication of the report will be done with reference to its source.
The ICT Ministry is obliged to update the original report on the portal of the Ministry within one month after the publication of the analysis of the reports extracted by the relevant international units.
If the reports have not been prepared and distributed by the Economic Review Office for various reasons, it will be notified on the respective Ministry's portal.
5. Costs and payments
The above-mentioned service is not included in the costs and is not payable.

6. Performance Period
This agreement will be valid until the next version is published and uploaded.
7. Termination of agreement
If the report is not published by the relevant international authorities, the analytical report will not be updated.

Service SurveyVery

Service ID 

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Providing statistics and reports in the field of ICT
Service Code: 13062698000
Creation date: 31/12/2022
Revision Date: 31/12/2023
Process Owner: Planning and Strategic Monitoring Deputy Minister
Contractor: Economic Review Office
Process Objective: Review, data collection, analysis, and editing of statistics and reports specialized in the field of ICT and reporting on economic indicators of ICT
Scope of Application: The project has nationwide coverage.
Process Description: During this process, two types of analytical and specialized reports are prepared and made available to the stakeholders, using information from international sources regarding the situational statistics of the ICT sector and the cooperation of the Iranian Statistics Center. 

Inputs:
1. The information collected regarding the ICT indicators collected
2. Information on indicators of the digital economy
Outputs: 
1. Specialized report on the state of ICT in the country 
2. Specialized report on the state of the country's digital economy

Required knowledge: Mastery of documentation and report production and service description development 
Requirements and Necessities: Access to the relevant global authority website - Access to administrative automation - Provision of relevant budget 
Client: All applicants and stakeholders in the private and government sectors 
Process performance indicator: Actual report preparation time (30 working days) / Expected time (30 working days) 
Process maturity level: Level 3 - Defined (The process has been defined and approved based on documentation)

Partnership Strategy Statement
Partnership Strategy Statement
Service of providing analytical reports on information technology indicators
Publication date: 07/01/2023
Revision date: 07/01/2024

We would like to bring it to the attention of all stakeholders, applicants and interested parties that the ICT Ministry welcomes participation in this service as follows: 
The ICT Ministry localizes, updates, and uploads analytical reports of international indicators, including Iran's Status in the E-Government Index and Network Readiness Status Review one month after their publication by international institutions and authorities, on the Service Desk section. All stakeholders, applicants, and interested parties can submit their comments, suggestions, criticisms, and recommendations through the Survey tab of this service in the Service Desk section of the Ministry's portal. The comments received will be implemented after reviewing and verifying their feasibility.

Contact information of the ICT Ministry’s Secretariat
Telephone: (+98-21) 88465027