CEO of TIC announced: ICT National Quality Award is a tool for rising public satisfaction

CEO of TIC announced: ICT National Quality Award is a tool for rising public satisfaction
ICT National Quality Award is a tool to increase the quality of e-government services to the people and promote the common satisfaction.

PR of the Ministry of ICT- Mahmoud Khosravi, CEO of TIC and Secretary of making policy council for National Quality Award said:"quality and management has been considered as the main factors of power in global competition that will be followed by quality improvement in e-government services".
"The aim of this award is the products and services' quality improvement in this section, in accordance with national, regional and international needs, so it will be achieved through using the local quality model by all public and private organizations in this area", he added.
He said that the award has been approved by the deputies' council in the Ministry of ICT and emphasized:" this model has been designed by the experts from public and private section and with an innovation and learning attitude and based on the customer's satisfaction".
"Therefore, Minister of ICT is as the head of the council for making –policy of this award and the members of the council are including: head of Iran National Standard Organization, Head of CRA and Chairman of the board of Iran Quality Management", Mahmoud Khosravi said.
CEO of TIC pointed to the evaluation process of National Quality award in the Ministry of ICT and said:" the volunteer organizations will examine their situation, and then the conditions, which provided in the form of self- comment, will be evaluated by independent evaluators in the award secretariat".
He pointed that National Quality Award committee of ICT has been designed to promote the applied knowledge level of the model in the applicant organizations and also perform an impartial and exact evaluation, then he emphasized:" the most important responsibilities of the committee are including: to schedule and perform the needed training courses for the applicants organizations, to design the needed training courses for the award model, to evaluate and choose an empowered team for this purpose and then provide the evaluation results to the secretariat and award committee".

Feb 15, 2012 11:16


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