According to the agreement with relevant institutions, the reports from the organization's supervisors will be reliable in judiciary after this.
PR of the Ministry of ICT- Dr. Mohammad Karampour, Deputy Minister and Head of CRA said:" increasing the quality of ICT services to observe all beneficiaries rights, especially the people, is considered as the main programs in CRA for this year".
"Therefore, CRA should be strengthened in two sector "legal" and "technical field" to achieve this goal and provide the services to the applicants with high quality ", he added.
He pointed that some good steps had been taken in different sections such as staff promotion and providing the needed training to them.
Deputy Minister pointed to the operator's role in this section and emphasized: "the operator's goals have been defined and informed them during some explanatory meetings; on the other hand, CRA experts have reviewed the operator's duties and people's rights in this area based on the provided licenses".
Deputy Minister said that it was very important to vindicate the people rights and continued:" people can complain through the official website to CRA and the inspection and main offices, so, it will be investigated as soon as possible".